Compliance Directorate / Terms of Service

LEGAL DIRECTIVE v3.4VLA-TERMS-2025-V3

Terms of Service

Last updated: May 12, 2025Effective: June 1, 2025Jurisdiction: Bursa, Turkiye
Universal Arbitration Notice — Except where prohibited under applicable EU consumer statutory laws, Section 8 of this document contains a binding individual arbitration requirement and class action waiver.

01Acceptance of Terms

Welcome to Molla ("Molla", "we", "us"), a real-time interactive broadcast network. Using the service — including your account, streaming tools, Broadcaster Toolkit, or chat — constitutes consent to these Terms. If you disagree, discontinue use immediately. Supplementary terms apply to monetisation, esports events, and API integrations.

02Eligibility & Account Security

The service is not accessible to users under 16. By creating an account, you declare that you are over 16 years of age. You are responsible for all account activity; report credential breaches to [email protected] immediately.

03Content & Broadcaster Licensing

Broadcasters retain all intellectual property, copyright, and trademark rights in their streams, VODs, overlays, emotes, and artwork. You grant Molla a worldwide, non-exclusive, royalty-free, sublicensable license to ingest, transcode, and transmit your content, and to generate thumbnails, captions, and clips for safety and discovery purposes.

04Sparks & Virtual Currency Economy

"Sparks" are limited, personal, revocable, non-transferable licenses for cheer alerts, animations, and gamified elements. Purchased Sparks carry a 14-day statutory refund window if unspent. Channel Subscriptions are single-account only and pro-rated on outage. Creator Channel Points have zero monetary value and are non-refundable.

05Prohibited Conduct & Community Safety

Prohibited activity includes malware, DDoS attacks, cheat bots, unauthorized distribution of private footage, doxxing, hate raids, brigading, and viewer-count manipulation. Violations trigger immediate tiered enforcement, from chat suppression to permanent account exclusion.

06Intellectual Property & Copyright Notices

Molla takes copyright infringement notices seriously. Rights owners may submit a notice including channel coordinates, timestamps, and a sworn statement to our Copyright Contact address.

07Disclaimer of Warranties & Liability

The service is provided "AS IS" and "AS AVAILABLE." Liability is capped at the amount paid to Molla in the preceding 12 months and excludes indirect or consequential damages.

08Governing Law & Dispute Resolution

This agreement is governed by the laws of the Republic of Turkey. EU residents retain non-waivable consumer rights. A 30-day good-faith negotiation is required before arbitration, initiated via the Legal Affairs Portal.

09Contact Information

For general legal inquiries and KVKK/GDPR data protection submissions, contact us at [email protected].

Current Enacted Policy — Version 3.4 (Revision 1092)